CTA & Button Language
5 exercises — Practice choosing precise action verbs and button labels for checkout flows, trial signups, confirmation dialogs, and email campaigns.
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Quick reference: Button language rules
- Never "Click Here" — always use a specific action verb
- Destructive buttons — use the exact verb ("Delete", not "OK")
- First-person CTAs — "Save My Spot" outperforms "Register"
- Include "Free" in trial CTAs when cost is the main conversion barrier
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A checkout page has a button to complete a purchase. Which label performs best?
Purchase CTAs should use the precise, specific verb that describes the action being taken.
• "Submit" — generic; appropriate for form submissions, not purchases; creates cognitive uncertainty
• "Proceed" — directional but vague; doesn't tell users what comes next
• "Click Here to Complete Order" — "Click Here" is a well-known anti-pattern; redundant in a button context
• "Place Order" ✓ — specific, commercial vocabulary; a merchant term that accurately describes the action
Other high-performing checkout CTA patterns:
• "Buy Now" — urgency, directness
• "Complete Purchase" — formal, transactional clarity
• "Pay $49.99" — specificity about what happens next
Key vocabulary:
• CTA (call to action) — a button or link prompting the user to take a specific action
• Action verb — the verb that precisely describes the action (Place, Buy, Start, Create)
• "Click Here" anti-pattern — generic instruction that adds no information and fails accessibility
• Transaction CTA — a CTA that initiates a commercial action and implies money changing hands
• "Submit" — generic; appropriate for form submissions, not purchases; creates cognitive uncertainty
• "Proceed" — directional but vague; doesn't tell users what comes next
• "Click Here to Complete Order" — "Click Here" is a well-known anti-pattern; redundant in a button context
• "Place Order" ✓ — specific, commercial vocabulary; a merchant term that accurately describes the action
Other high-performing checkout CTA patterns:
• "Buy Now" — urgency, directness
• "Complete Purchase" — formal, transactional clarity
• "Pay $49.99" — specificity about what happens next
Key vocabulary:
• CTA (call to action) — a button or link prompting the user to take a specific action
• Action verb — the verb that precisely describes the action (Place, Buy, Start, Create)
• "Click Here" anti-pattern — generic instruction that adds no information and fails accessibility
• Transaction CTA — a CTA that initiates a commercial action and implies money changing hands