5 exercises — vocabulary every Scrum Master and Agile practitioner needs in English: retrospectives, velocity, DoD, servant-leadership, and backlog refinement.
Core Scrum vocabulary clusters
Ceremonies: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Refinement (not a ceremony, but formal)
Roles: Scrum Master, Product Owner, Development Team (Scrum Team in 2020 Guide)
A Scrum Master runs a retrospective using a specific format: "Let's use the 'Start / Stop / Continue' format — what should we start doing, what should we stop, and what's working well that we should keep? I'll let you add stickies first, then we'll vote and discuss the top themes." What is a retrospective in Scrum?
Sprint Retrospective: a Scrum ceremony held after the Sprint Review and before the next Sprint Planning. Purpose: the team inspects itself — processes, tools, interactions, practices — and creates an actionable improvement plan. Standard question framework: "What went well? What didn't go well? What will we improve?" Retrospective format vocabulary: Start / Stop / Continue — what to add, remove, or keep. 4Ls — Liked, Learned, Lacked, Longed For. Mad / Sad / Glad — emotional retrospective. Sailboat / Speedboat — wind (helps), anchors (blocks), rocks (risks). Dot voting — each person places a limited number of dots on items they find most important. Action items — specific, owned improvements the team commits to. Timebox — retrospective is timeboxed to 3 hours for a 1-month Sprint (shorter for shorter Sprints). Scrum Guide principle: "The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done." In conversation: "Our retros were too polite — we switched to anonymous sticky notes and the real issues started surfacing."
2 / 5
A Scrum Master discusses planning with the team: "Our velocity over the last four sprints is averaging 42 story points. That's our baseline for sprint planning — we shouldn't commit to more than that. Points don't represent hours; they're a relative complexity measure." What is velocity in Scrum?
Velocity: the sum of story points of all completed (Done) user stories in a sprint. Used as a forecasting tool — "if our velocity is 40 points, we shouldn't plan more than ~40 points next sprint." Estimation and planning vocabulary: Story points — a relative measure of effort, complexity, and uncertainty. Not tied to hours. Planning Poker — estimation technique using modified Fibonacci cards (1, 2, 3, 5, 8, 13, 20, 40, 100); team votes simultaneously to avoid anchoring. T-shirt sizing — XS, S, M, L, XL estimates; quick relative sizing for a backlog. Relative estimation — estimating one story relative to another ("this is twice as complex as that one"). Capacity — total available person-hours in a sprint (accounting for meetings, leave, etc.); different from velocity. Sprint burndown chart — chart showing remaining story points day-by-day during a sprint; ideal line vs actual. Release burnup chart — shows progress toward a release goal over multiple sprints. Common mistake: treating story points as hours leads to micro-management. In conversation: "After three sprints we had stable velocity at 38 points — we stopped saying yes to last-minute additions that would push us to 55."
3 / 5
A Scrum Master explains a quality standard to the team: "The Definition of Done isn't just 'deployed' — it means: code reviewed, unit tests passing, integration tests passing, documented in Confluence, and approved by QA. Every story that meets DoD counts as done; anything that doesn't goes back." What is the Definition of Done (DoD)?
Definition of Done (DoD): a formal list of criteria that every product increment must satisfy to be considered "Done." It creates a shared standard across the team and ensures quality consistency. DoD vs Acceptance Criteria distinction (crucial!): Definition of Done — applies to ALL stories; team-level quality standard (e.g., "code reviewed, tests passing, docs updated"). Acceptance Criteria — specific to ONE story; written by the Product Owner; describes the feature's expected behaviour ("given X, when Y, then Z"). Other definitions vocabulary: Definition of Ready (DoR) — criteria that must be met before a story enters a sprint: estimated, acceptance criteria written, dependencies identified, feasible within one sprint. INVEST criteria for user stories: Independent, Negotiable, Valuable, Estimable, Small, Testable. Done Increment — the Scrum term for the potentially shippable product increment at the end of a sprint. Common Scrum mistake: having separate DoDs per team in a scaled environment; the Scrum Guide recommends a single DoD at the product level. In conversation: "We added 'security scan passing' to our DoD after an incident — now it's baked in, not an optional afterthought."
4 / 5
A Scrum Master explains their facilitation approach: "My job isn't to solve the team's problems — it's to create the conditions for the team to solve their own problems. I remove impediments, shield the team from external interruptions, and help the product owner keep the backlog refined. I'm a servant-leader." What is a servant-leader in Scrum?
Servant-leader: a leadership philosophy central to the Scrum Master role. The SM leads by serving — removing obstacles, coaching, facilitating, and enabling the team to self-organise rather than directing their work. Scrum Master responsibilities vocabulary: Impediment removal — identifying and eliminating blockers (technical, organisational, procedural) that slow the team. Shield the team — protecting the sprint from scope changes, interruptions, and external requests mid-sprint. Facilitation — guiding ceremonies (Daily Scrum, Planning, Review, Retro) without dominating them. Coaching — teaching Agile/Scrum principles over time; SM pushes team toward self-management. Supporting the PO — helping with backlog refinement, helping clarify which techniques are effective. Self-organising team — the team decides how best to accomplish the sprint goal without being told how. Scrum values: Commitment, Focus, Openness, Respect, Courage. Scaled Scrum roles: RTE (Release Train Engineer) — SM equivalent in SAFe; Chapter Lead — in Spotify model. In conversation: "The team became much more self-sufficient once I stopped answering 'who does what' — I just asked 'who can take this?'."
5 / 5
An Agile coach runs a workshop on backlog health: "This backlog has 400 items — half are years old and no one will ever do them. Let's do a backlog refinement session: remove stale items, break the large epics into user stories, add acceptance criteria to the top 20, and make sure everything in the top sprint is truly Ready." What is backlog refinement?
Backlog Refinement (formerly "Backlog Grooming"): an ongoing process where the team collaborates with the PO to review and improve backlog items — adding detail, removing obsolete items, splitting epics into stories, and estimating. It ensures the top items are Ready for sprint planning. Backlog vocabulary: Epic — a large user story that must be split into smaller stories before sprint work. User Story — a feature described from the end user's perspective: "As a [user], I want [action] so that [benefit]." Task — a sub-unit of work within a user story (e.g., "Write unit tests", "Update API docs"). Backlog grooming — older term for backlog refinement; still widely used in practice. Priority — the PO controls priority; highest priority items should be most detailed. DEEP backlog — Detailed appropriately, Estimated, Emergent (can change), Prioritised. spike — a time-boxed research/investigation task to reduce uncertainty about a story or technical approach. Icebox — items deprioritised indefinitely; often archived. Recommended time: Scrum Guide suggests no more than 10% of team capacity on refinement. In conversation: "We started doing 30-minute refinement sessions twice a week — sprint planning went from 4 hours to 90 minutes."