Practise the standard verbs for posting status updates and drafting incident summaries.
0 / 5 completed
1 / 5
Fill in: 'We ___ a status update every thirty minutes during a major incident.'
We 'post a status update' — the standard collocation for publishing updates to a status page or channel. 'Send off', 'mail out' and 'deliver up' are awkward here.
2 / 5
Fill in: 'The template helps responders ___ a clear summary quickly.'
We 'draft a summary' — the standard collocation for quickly writing one up. 'Form', 'construct up' and 'build out' are less natural in this context.
3 / 5
Fill in: 'We ___ customer-facing language from internal technical detail.'
We 'separate' customer language from internal detail — the standard collocation for keeping messages appropriate to the audience. The other options are less idiomatic here.
4 / 5
Fill in: 'Templates ___ consistency across different incident commanders.'
We 'ensure consistency' — the standard collocation. 'Make sure of', 'secure up' and 'fix' are awkward or non-standard phrasings.
5 / 5
Fill in: 'After resolution, we ___ a final communication confirming the fix.'
We 'issue a communication' — the standard formal collocation for the final message. 'Give out', 'put out front' and 'send along' are less formal and less idiomatic.