Blameless postmortems and incident reviews have a specific vocabulary. These exercises focus on the collocations SREs and on-call engineers use when conducting postmortems, identifying root causes, and tracking remediation.
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After every SEV-1 outage, the team is required to ___ within 48 hours.
Conduct a postmortem is the formal SRE collocation for carrying out a blameless incident review. 'Conduct' implies a structured, deliberate process. 'Run' is also common in informal usage; 'do' is too casual; 'hold' suggests a meeting rather than an investigative process.
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The on-call team spent three hours analysing logs to ___ of the database connection failure.
Identify root causes is the standard incident analysis collocation. 'Identify' implies a systematic investigation leading to a definitive finding. 'Find' and 'discover' suggest accidental discovery; 'locate' is spatial and not idiomatic in this context.
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At the end of the postmortem meeting, the facilitator must ___ to the relevant engineers.
Assign action items is the standard incident retrospective collocation. 'Assign' implies formal ownership with accountability. 'Give' is informal; 'distribute' and 'share' do not convey the ownership responsibility that incident follow-up requires.
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The SRE team set up a dedicated Jira board to ___ from the last major outage.
Track remediation is the standard post-incident collocation for monitoring progress on corrective actions. 'Track' implies ongoing, measurable follow-up. 'Monitor' is close but more passive; 'follow' and 'check' are too informal for formal incident management.
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The incident report was shared with leadership only after the team had confirmed they could ___ from the audit.
Close findings is the formal audit and incident management collocation for formally marking a finding as addressed and verified. 'Close' is the technical term in audit and compliance workflows. 'Resolve' is close but less formal; 'fix' focuses on the technical work; 'finish findings' is not idiomatic.