Practise the standard verbs for assessing severity and routing incidents to the right team.
0 / 5 completed
1 / 5
Fill in: 'The on-call engineer will ___ the severity of the incident within minutes.'
We 'assess severity' — the standard triage collocation for judging impact quickly. 'Guess', 'rate' and 'grade' are imprecise or informal for a formal severity assessment.
2 / 5
Fill in: 'We ___ the incident to the right team based on the affected system.'
We 'route the incident' — the standard collocation for directing it to the right responders. 'Send', 'post' and 'mail' don't carry the same operational sense.
3 / 5
Fill in: 'The team must ___ impact before deciding on a mitigation.'
We 'gauge impact' — the standard collocation for estimating scope during triage. 'Weigh', 'view' and 'spot' are less idiomatic in this context.
4 / 5
Fill in: 'Once triaged, we ___ ownership to a single incident commander.'
We 'assign ownership' — the standard collocation for formally designating responsibility. 'Give', 'hand' and 'pass' are vaguer and less idiomatic here.
5 / 5
Fill in: 'We ___ duplicate alerts so responders aren't overwhelmed.'
We 'suppress alerts' — the standard monitoring collocation for muting noise. 'Hide', 'block' and 'silence' are less precise for this alerting context.