Practise the collocations used by SREs and engineers during on-call rotations and incident response.
0 / 5 completed
1 / 5
From midnight Friday, the senior SRE was scheduled to ___ for the entire weekend.
Go on call is the standard SRE and DevOps collocation for entering an on-call rotation. 'Be on duty around' is informal. 'Work on weekend' doesn't capture the specific meaning. 'Take the shift along' is not standard.
2 / 5
When the PagerDuty alert fired at 3am, the engineer had two minutes to ___ it before it escalated.
Acknowledge an alert/incident is the standard on-call and incident management collocation. In PagerDuty and similar tools, you 'acknowledge' to confirm you've seen the alert. 'Accept in' and 'answer off' are not standard terms.
3 / 5
After failing to respond within the SLA window, the incident was automatically ___ to the secondary on-call.
Escalate an incident to the next responder is the standard on-call protocol collocation. 'Raised up to' is informal. 'Forwarded along to' and 'pushed over to' are not standard incident management terms.
4 / 5
At 6am, the outgoing engineer had to ___ the ongoing incident to the day-shift team.
Hand off an incident is the standard SRE collocation for transferring ownership at a shift change. 'Give over to' is informal. 'Pass along to all' implies broadcasting. 'Transfer out' doesn't capture the context-sharing aspect of an incident handoff.
5 / 5
After two hours of debugging, the team was finally able to ___ the database connectivity issue.
Resolve an incident is the standard ITSM and on-call collocation for bringing an incident to a successful close. 'Fix away' and 'close off' are informal. 'End around' is not a valid phrase in this context.