Learn the collocations for handling incidents, responding to alerts, escalating appropriately, and handing off to the next engineer.
0 / 5 completed
1 / 5
During their on-call shift, the SRE was expected to ___ incidents within the response time defined in the escalation policy.
Handle incidents is the standard SRE and on-call collocation for managing and resolving alerts and outages during an on-call shift. 'Manage along' and 'deal around' are informal. 'Respond out' is not a standard phrase.
2 / 5
The on-call engineer was paged by PagerDuty and had five minutes to ___ alerts before the escalation kicked in.
Respond to alerts is the standard on-call and SRE collocation for acknowledging and beginning to address monitoring notifications. 'Answer along' and 'deal with around' are informal. 'Action out' is not a standard phrase.
3 / 5
When the database issue exceeded the team's expertise, the on-call engineer had to ___ appropriately to the DBA team.
Escalate appropriately is the standard incident management collocation for routing a problem to a team with the right expertise. 'Pass along' is informal. 'Refer around' and 'hand out' do not convey the urgency and structured nature of escalation.
4 / 5
At the end of the shift, the outgoing engineer wrote a detailed handover note to ___ to next on-call colleague.
Hand off to the next is the standard on-call and shift work collocation for transferring responsibility and context to the incoming engineer. 'Pass along' and 'give around' are informal. 'Transfer out' does not convey the contextual handover required.
5 / 5
The on-call runbook was updated to ___ common failure modes and their resolution steps in detail.
Document failure modes is the standard SRE runbook collocation for formally recording known failure scenarios and their remediation steps. 'Record along' and 'describe around' are informal. 'List out' is too generic for a structured runbook.