Pricing Change Communication Language Collocations
Practise the standard verbs for communicating a pricing change clearly.
0 / 5 completed
1 / 5
Fill in: 'We ___ a pricing change with real advance notice, rather than a sudden increase that appears on someone's invoice with no warning at all.'
We 'announce a change' — the standard, simple collocation for informing customers of an upcoming price update. The other options are less idiomatic here.
2 / 5
Fill in: 'Raising prices with no explanation attached can ___ loyal customers assuming the change is simply unjustified greed.'
We say an unexplained increase will 'leave' customers assuming the worst — the standard, natural collocation for the resulting distrust. The other options aren't idiomatic here.
3 / 5
Fill in: 'We ___ the reasoning behind the increase honestly, rather than hiding it behind vague language about 'value' with no real substance.'
We 'explain reasoning' — the standard, simple collocation for justifying a pricing decision to customers. The other options are less idiomatic here.
4 / 5
Fill in: 'We ___ existing customers at their current rate for a defined grace period, rather than switching everyone over on the exact same day.'
We 'grandfather a customer' — the standard, simple collocation for protecting existing users from an immediate price change. The other options are less idiomatic here.
5 / 5
Fill in: 'We ___ support teams with a clear script before the announcement goes out, so nobody's left improvising an answer to an angry customer.'
We 'brief a team' — the standard, simple collocation for preparing support staff ahead of a customer-facing change. The other options aren't idiomatic here.