1 / 5
A manager from a 'direct feedback' culture says exactly what is wrong. A colleague from an indirect culture may perceive this as...?
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Direct negative feedback can feel harsh to those used to more indirect, cushioned phrasing.
2 / 5
What is a 'downgrader' in feedback language?
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Downgraders ('slightly', 'a bit', 'perhaps') soften criticism, common in indirect-feedback cultures.
3 / 5
What is an 'upgrader'?
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Upgraders ('absolutely', 'totally') intensify feedback, more common in direct-feedback cultures.
4 / 5
Which phrasing is the more 'indirect' way to flag a problem?
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'I wonder whether we might...' hedges the criticism, an indirect style that preserves face.
5 / 5
Why is awareness of feedback style important on a distributed team?
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Differing norms can make one person seem rude or another seem unclear; awareness prevents misunderstanding.