1 / 5
A teammate prefers to 'follow up in writing' after a verbal agreement. Why is this often good practice on global teams?
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Written follow-ups create a clear record and help people who process a second language more easily when reading.
2 / 5
What does an 'explicit' communication style mean?
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Explicit (low-context) communication spells things out; implicit (high-context) relies on shared understanding.
3 / 5
Which written message has the clearest, most neutral professional tone?
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A neutral, polite, specific request reads well across cultures and avoids sounding accusatory.
4 / 5
A colleague notes that 'direct verbal feedback can feel harsh in writing'. Why?
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Without vocal tone and facial cues, written words can come across more bluntly than spoken ones.
5 / 5
Which sentence correctly uses 'paper trail'?
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A paper trail is a documented record of decisions and communications for later reference.