Practice English vocabulary for structured feedback: SBI model (Situation-Behavior-Impact), radical candor, and caring personally while challenging directly.
0 / 5 completed
1 / 5
A manager gives feedback using the SBI model. What do the letters S, B, and I stand for?
SBI stands for Situation, Behavior, Impact. It is a structured feedback model: describe the specific Situation, the observable Behavior, and the Impact it had. This makes feedback concrete and actionable.
2 / 5
Using the SBI model: 'During the code review on Tuesday...' — which part of the model is this?
'During the code review on Tuesday' is the Situation — the specific context where the behavior occurred. Anchoring feedback to a real situation makes it specific and harder to dismiss.
3 / 5
Using the SBI model: 'You interrupted the reviewer three times before they finished explaining their comment...' — which part is this?
'You interrupted the reviewer three times' describes the observable Behavior — what the person actually did, stated factually without judgment. Good SBI feedback focuses on observable actions, not inferred motives.
4 / 5
Using the SBI model: 'As a result, the reviewer felt their input was dismissed and stopped contributing to the discussion.' — which part is this?
'The reviewer felt their input was dismissed' is the Impact — the effect the behavior had on others or on the outcome. Stating the impact helps the recipient understand why the behavior matters.
5 / 5
Kim Scott's feedback approach says you should genuinely care about the person AND be willing to tell them hard truths directly. What is this approach called?
'Radical candor' is Kim Scott's framework: 'I care personally and challenge directly.' Caring without challenging is 'ruinous empathy'; challenging without caring is 'obnoxious aggression'; neither is 'manipulative insincerity'.