Practice English vocabulary for structured feedback: SBI model (Situation-Behavior-Impact), radical candor, and caring personally while challenging directly.
0 / 20 completed
1 / 20
A manager gives feedback using the SBI model. What do the letters S, B, and I stand for?
SBI stands for Situation, Behavior, Impact. It is a structured feedback model: describe the specific Situation, the observable Behavior, and the Impact it had. This makes feedback concrete and actionable.
2 / 20
Using the SBI model: 'During the code review on Tuesday...' — which part of the model is this?
'During the code review on Tuesday' is the Situation — the specific context where the behavior occurred. Anchoring feedback to a real situation makes it specific and harder to dismiss.
3 / 20
Using the SBI model: 'You interrupted the reviewer three times before they finished explaining their comment...' — which part is this?
'You interrupted the reviewer three times' describes the observable Behavior — what the person actually did, stated factually without judgment. Good SBI feedback focuses on observable actions, not inferred motives.
4 / 20
Using the SBI model: 'As a result, the reviewer felt their input was dismissed and stopped contributing to the discussion.' — which part is this?
'The reviewer felt their input was dismissed' is the Impact — the effect the behavior had on others or on the outcome. Stating the impact helps the recipient understand why the behavior matters.
5 / 20
Kim Scott's feedback approach says you should genuinely care about the person AND be willing to tell them hard truths directly. What is this approach called?
'Radical candor' is Kim Scott's framework: 'I care personally and challenge directly.' Caring without challenging is 'ruinous empathy'; challenging without caring is 'obnoxious aggression'; neither is 'manipulative insincerity'.
6 / 20
During a sprint retrospective, Sarah says to the team: 'I felt like my suggestions weren't really listened to. It seemed like people just nodded and carried on without considering them.' Which feedback model is Sarah primarily using?
Sarah's statement focuses on her *perception* of being unheard and the lack of action taken. This aligns with the core principle of constructive feedback – highlighting a specific behavior and its impact. The SBI model (Situation, Behavior, Impact) would require more detailed description than Sarah provides here.
7 / 20
Mark is giving feedback to David on a recently completed API endpoint. He says: 'The response time for this endpoint has been consistently exceeding the target of 200ms. This is causing delays in our user interface and impacting overall performance.' What key element does Mark's feedback emphasize?
Mark is focusing on a quantifiable measure (response time) and directly linking it to an undesirable outcome (delays in the UI). This demonstrates the importance of providing feedback based on measurable data rather than subjective judgments about performance or emotional states. The options presented misrepresent the focus.
8 / 20
You're reviewing a pull request from Alex and notice that he's used an outdated library version in his code. You want to provide feedback that is both helpful and avoids making Alex feel criticized. Which of the following approaches would be MOST effective?
This option provides specific details (version number) and explains *why* updating is beneficial (performance & security). It avoids accusatory language and offers a clear path for Alex to follow. The other options are too vague, judgmental, or simply request action without context.
9 / 20
During a stand-up meeting, Liam says: 'Yesterday, I spent most of my time debugging the authentication flow. It turned out there was an issue with the JWT token validation logic.' What type of feedback is Liam providing?
Liam's statement details a specific technical problem he encountered and the actions he took to resolve it. This falls squarely within the definition of 'technical feedback,' focusing on the specifics of his work and the challenges he faced during the day. The other options describe different types of updates.
10 / 20
A senior developer, Maria, is giving feedback to a junior developer, Ben, on his code. She says: 'The logic in this function could be simplified significantly. It's doing too much and making the code harder to maintain.' What is the *primary* focus of Maria's feedback?
Maria is directly addressing the maintainability and efficiency of the code. While Ben's skills might be indirectly impacted, the core feedback centers around improving the quality of his work through simplification. The other options represent different aspects that could be part of a feedback conversation but aren't the primary focus here.
11 / 20
During a sprint retrospective, Sarah says to the team: 'I felt like my suggestions weren't really listened to. It seemed like people just nodded and carried on without considering them.' Which feedback model is Sarah primarily using?
Sarah's statement focuses on her *perception* of being unheard and the lack of action taken. This aligns with the core principle of constructive feedback – highlighting a specific behavior and its impact. The SBI model (Situation, Behavior, Impact) would require more detailed description than Sarah provides here.
12 / 20
Mark is giving feedback to David on a recently completed API endpoint. He says: 'The response time for this endpoint has been consistently exceeding the target of 200ms. This is causing delays in our user interface and impacting overall performance.' What key element does Mark's feedback emphasize?
Mark is focusing on a quantifiable measure (response time) and directly linking it to an undesirable outcome (delays in the UI). This demonstrates the importance of providing feedback based on measurable data rather than subjective judgments about performance or emotional states. The options presented misrepresent the focus.
13 / 20
You're reviewing a pull request from Alex and notice that he's used an outdated library version in his code. You want to provide feedback that is both helpful and avoids making Alex feel criticized. Which of the following approaches would be MOST effective?
This option provides specific details (version number) and explains *why* updating is beneficial (performance & security). It avoids accusatory language and offers a clear path for Alex to follow. The other options are too vague, judgmental, or simply request action without context.
14 / 20
During a stand-up meeting, Liam says: 'Yesterday, I spent most of my time debugging the authentication flow. It turned out there was an issue with the JWT token validation logic.' What type of feedback is Liam providing?
Liam's statement details a specific technical problem he encountered and the actions he took to resolve it. This falls squarely within the definition of 'technical feedback,' focusing on the specifics of his work and the challenges he faced during the day. The other options describe different types of updates.
15 / 20
A senior developer, Maria, is giving feedback to a junior developer, Ben, on his code. She says: 'The logic in this function could be simplified significantly. It's doing too much and making the code harder to maintain.' What is the *primary* focus of Maria's feedback?
Maria is directly addressing the maintainability and efficiency of the code. While Ben's skills might be indirectly impacted, the core feedback centers around improving the quality of his work through simplification. The other options represent different aspects that could be part of a feedback conversation but aren't the primary focus here.
16 / 20
During a sprint retrospective, Sarah says to the team: 'I felt like my suggestions weren't really listened to. It seemed like people just nodded and carried on without considering them.' Which feedback model is Sarah primarily using?
Sarah's statement focuses on her *perception* of being unheard and the lack of action taken. This aligns with the core principle of constructive feedback – highlighting a specific behavior and its impact. The SBI model (Situation, Behavior, Impact) would require more detailed description than Sarah provides here.
17 / 20
Mark is giving feedback to David on a recently completed API endpoint. He says: 'The response time for this endpoint has been consistently exceeding the target of 200ms. This is causing delays in our user interface and impacting overall performance.' What key element does Mark's feedback emphasize?
Mark is focusing on a quantifiable measure (response time) and directly linking it to an undesirable outcome (delays in the UI). This demonstrates the importance of providing feedback based on measurable data rather than subjective judgments about performance or emotional states. The options presented misrepresent the focus.
18 / 20
You're reviewing a pull request from Alex and notice that he's used an outdated library version in his code. You want to provide feedback that is both helpful and avoids making Alex feel criticized. Which of the following approaches would be MOST effective?
This option provides specific details (version number) and explains *why* updating is beneficial (performance & security). It avoids accusatory language and offers a clear path for Alex to follow. The other options are too vague, judgmental, or simply request action without context.
19 / 20
During a stand-up meeting, Liam says: 'Yesterday, I spent most of my time debugging the authentication flow. It turned out there was an issue with the JWT token validation logic.' What type of feedback is Liam providing?
Liam's statement details a specific technical problem he encountered and the actions he took to resolve it. This falls squarely within the definition of 'technical feedback,' focusing on the specifics of his work and the challenges he faced during the day. The other options describe different types of updates.
20 / 20
A senior developer, Maria, is giving feedback to a junior developer, Ben, on his code. She says: 'The logic in this function could be simplified significantly. It's doing too much and making the code harder to maintain.' What is the *primary* focus of Maria's feedback?
Maria is directly addressing the maintainability and efficiency of the code. While Ben's skills might be indirectly impacted, the core feedback centers around improving the quality of his work through simplification. The other options represent different aspects that could be part of a feedback conversation but aren't the primary focus here.
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