Practise the standard verbs for maintaining an accurate escalation contact list.
0 / 5 completed
1 / 5
Fill in: 'We ___ an escalation contact list with backup owners per service, rather than a single name nobody can actually reach at 3am.'
We 'maintain a list' — the standard, simple collocation for keeping escalation contacts current. The other options are less idiomatic here.
2 / 5
Fill in: 'An outdated escalation contact can ___ a critical page unanswered nobody's actually rerouted in time.'
We say an outdated contact will 'leave' a page unanswered — the standard, natural collocation for the resulting response delay. The other options aren't idiomatic here.
3 / 5
Fill in: 'We ___ a secondary contact for every primary owner, rather than a single point of failure nobody's actually backed up.'
We 'name a contact' — the standard, simple collocation for designating a backup escalation owner. The other options are less idiomatic here.
4 / 5
Fill in: 'We ___ every contact's number against the on-call tool monthly, rather than a listing nobody's actually confirmed still works.'
We 'verify a number' — the standard, simple collocation for confirming escalation contact details are current. The other options are less idiomatic here.
5 / 5
Fill in: 'We ___ the escalation list after every reorg, rather than a chain nobody's actually updated since the change.'
We 'review a list' — the standard, simple collocation for updating escalation contacts after org changes. The other options aren't idiomatic here.