Intermediate Numbers & Data #rates #ratios #metrics #SLO

Expressing Rates & Ratios in IT English

Turn raw metrics — error rates, hit ratios, uptime percentages — into natural English sentences your team understands.

Rate vs ratio language
  • Rate: events per unit time — "50 requests per second", "3% error rate"
  • Ratio: proportion between two things — "LTV:CAC is 3:1", "cache hit ratio 94%"
  • Use "per" for rates: requests per second, errors per minute
  • Use "of" or "out of" for fractions: "4 out of every 100 requests fail"
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An SRE says: "Our cache hit _____ is 94% — only 6% of requests reach the origin." What word completes the metric name?