Expressing Rates & Ratios in IT English
Turn raw metrics — error rates, hit ratios, uptime percentages — into natural English sentences your team understands.
Rate vs ratio language
- Rate: events per unit time — "50 requests per second", "3% error rate"
- Ratio: proportion between two things — "LTV:CAC is 3:1", "cache hit ratio 94%"
- Use "per" for rates: requests per second, errors per minute
- Use "of" or "out of" for fractions: "4 out of every 100 requests fail"
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An SRE says: "Our cache hit _____ is 94% — only 6% of requests reach the origin." What word completes the metric name?
"Cache hit ratio" (or cache hit rate) is the standard term. It measures the proportion of requests served from cache vs. total requests. "Score" and "level" are not standard IT metric terms here.
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