1 / 5
'We review the _____ first' — what is examined at the start of a postmortem meeting?
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Reviewing the timeline first establishes a shared, factual understanding of the sequence of events before analysis begins.
2 / 5
What is the role of the 'scribe' in a postmortem meeting?
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The scribe documents decisions, findings, and discussion points in real time so the postmortem document is accurate and complete.
3 / 5
'We're identifying _____ factors, not assigning blame.' Which word completes this postmortem phrase?
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'Contributing factors' is the standard blameless framing — focusing on systemic conditions that made the failure possible.
4 / 5
'This action item needs an _____.' What is missing for an action item to be valid?
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Every action item must have an owner — a named person who is accountable for completing it. Without an owner it rarely gets done.
5 / 5
'We'll share the postmortem with the _____ org.' How is the scope described?
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'Broader org' means distributing the postmortem beyond the immediate team, fostering organizational learning from the incident.