DevOps & Cloud

Incident

/ˈɪnsɪdənt/

Definition

An unplanned event that causes disruption to a service, classified by severity from SEV-1 (critical) to SEV-4 (minor).

Example in context

"We declared a SEV-1 when checkout went down — all hands, commander in the bridge call within 5 minutes."

Related terms

Practice this term

Master Incident in context by working through exercises in the DevOps & Cloud module. You'll see the term used in real engineering scenarios with multiple-choice, fill-in-the-blank, and matching drills.