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DevOps & Cloud

Incident

/ˈɪnsɪdənt/

Definition

An unplanned event that causes disruption to a service, classified by severity from SEV-1 (critical) to SEV-4 (minor).

Example in context

"We declared a SEV-1 when checkout went down — all hands, commander in the bridge call within 5 minutes."

Related terms

  • On-call — A rotation where engineers are reachable 24/7 to respond to production alerts outside business hours.
  • Postmortem — A blameless document written after an incident that analyzes root causes and defines action items to prevent recurrence.

Practice this term

Master Incident in context by working through exercises in the DevOps & Cloud module. You'll see the term used in real engineering scenarios with multiple-choice, fill-in-the-blank, and matching drills.

Practice in exercises → Browse all words

Frequently Asked Questions

What does "Incident" mean?

An unplanned event that causes disruption to a service, classified by severity from SEV-1 (critical) to SEV-4 (minor).

How do you pronounce "Incident"?

"Incident" is pronounced /ˈɪnsɪdənt/.

Can you use "Incident" in a sentence?

"We declared a SEV-1 when checkout went down — all hands, commander in the bridge call within 5 minutes."