Service Level Objective

SLO

noun (acronym) /ˌes.elˈəʊ/

A target value for an SLI. For example, "99.9% of requests should complete in under 200ms." An SLO is an internal goal; an SLA is an external commitment.

"We broke our SLO last Tuesday — error rate exceeded 0.1% for 20 minutes. We must write a postmortem."